User support technician

Description

Job Title: User support technician

Employer: VIANNEY MOBILE LTD.

Job details

• Location Grande Prairie, AB T8V 0V3
• Work location On site
• Salary $36.00 hourly / 30 to 35 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Vacancies: 1 vacancy

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

By email: jvneba@yahoo.com

Job Categories: Telecommunications. Job Types: Full-Time. Job expires in 179 days.

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